• PinkCalyx.com accepts returns within 7 days of item receipt, provided that the item is not a custom made piece of jewelry and that it has not been worn, altered, sized.
• If you are dissatisfied with your order for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within seven days of the purchase date will be credited in the same form as the original payment type. Refunds for items returned more than seven days after the purchase date will be in the form of a credit redeemable at PinkCalyx.com. Refunds will not be processed if the item is not returned within seven days, and a store credit will be issued instead.
• Made-to-Order and Custom Made Jewelry is not returnable or refundable.
• The original shipping and handling charges are not refundable.
• Please mail your package in a prepaid, insured, traceable method to the address below.

Pink Calyx

1735 Market Street, Suite A-473

Philadelphia, PA 19103- USA